9 Steps: How to Exchange a Book on Audible

Anna Avalos
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9 Steps: How to Exchange a Book on Audible

Are you an audiobook lover who’s ever had a change of heart about a book you purchased on Audible? Don’t worry, you’re not alone! Exchanging an Audible book is a hassle-free process that we’ll guide you through step-by-step.

9 Steps: How to Exchange a Book on Audible
Source www.viwizard.com

1. Sign in to Your Audible Account:

Start by logging into your Audible account using your email address and password.

2. Go to Your Library:

Once you’re logged in, click on the "My Library" tab. Here, you’ll see a list of all the audiobooks you own.

3. Find the Book You Want to Exchange:

Scroll through your library until you find the book you’d like to exchange. Hover over the title and click on the three dots that appear.

4. Select "Return This Title":

From the drop-down menu, select "Return This Title." A pop-up window will appear, asking you to confirm your action.

5. Confirm Your Exchange:

Read the confirmation message carefully and ensure you’re exchanging the correct book. Click "Confirm" to proceed.

6. Choose Your New Book:

After confirming your exchange, you’ll be taken to the Audible store where you can explore other audiobooks. Simply browse for a new book and add it to your cart.

7. Complete the Exchange:

Once you’ve selected your new book, proceed to checkout and complete the exchange. Your Audible credit will be automatically applied, and you’ll receive the new audiobook instantly.

8. Enjoy Your New Audiobook:

Sit back, relax, and savor your new audiobook! It’s as simple as that.

9. Contact Customer Support if Needed:

If you encounter any difficulties with the exchange process, don’t hesitate to contact Audible customer support for assistance. They’re always happy to help.😊

Comparison of Audible Exchange Policies with Competitors

Platform Exchange Policy
Audible Exchange within 365 days of purchase
Google Play Books Exchange within 30 days of purchase
Apple Books Exchange within 7 days of purchase
Scribd No exchanges allowed
Kobo Exchange within 30 days of purchase

As you can see, Audible offers one of the most generous exchange policies in the industry, allowing you to exchange books for up to a year after purchase.

Benefits of Exchanging Audible Books

  • Change of Heart: If you decide you don’t enjoy a particular audiobook, you can easily exchange it for something more enjoyable.
  • Try Before You Buy: Exchange allows you to sample a book before committing to a purchase.
  • Stay Up-to-Date: Exchange your old books for newer releases or catch up on books you’ve been meaning to read.
  • Save Money: Exchanging books instead of buying new ones can save you money in the long run.

FAQs

  • Can I exchange an audiobook after the return period?
    • Unfortunately, no. Audible only allows exchanges within 365 days of purchase.
  • Can I exchange a book for a different format (e.g., print)?
    • No, exchanges are only possible for audiobooks.
  • How long does it take to process an exchange?
    • Exchanges are typically processed within 24 hours.
  • Can I exchange a book if I’ve already listened to it?
    • Yes, you can exchange a book even if you’ve listened to it.

Conclusion

Exchanging an Audible book is a quick and easy process. Whether you’ve had a change of heart or want to try something new, take advantage of Audible’s generous exchange policy. 😊 Don’t forget to check out our other articles on Audible for more tips and tricks!

FAQ about How to Exchange Audible Book

1. How do I exchange a book on Audible?

  • Problem: Wanting to exchange an Audible book for another.
  • Action: Go to your Audible library, select the book you want to exchange, click "Return this title," and choose a new book.
  • Solution: Successfully exchanged the Audible book for a new one.

2. How long do I have to exchange an Audible book?

  • Problem: Wondering about the time frame for exchanging Audible books.
  • Action: Check the Audible return policy, which typically states that books can be exchanged within 365 days of purchase.
  • Solution: Aware of the exchange time frame and can plan accordingly.

3. Can I exchange an Audible book for another format?

  • Problem: Wanting to exchange an Audible book for a different format, such as Kindle or physical copy.
  • Action: Contact Audible customer service to inquire about the possibility of exchanging for a different format.
  • Solution: Explored the options and determined the exchange process.

4. What if the book I want to exchange is no longer available?

  • Problem: Unable to find the desired book for exchange in the Audible library.
  • Action: Contact Audible customer service to request assistance in finding a comparable title.
  • Solution: Received guidance on alternative options and resolved the issue.

5. Can I exchange an Audible book that I received as a gift?

  • Problem: Wanting to exchange an Audible book that was gifted.
  • Action: Contact the person who gifted the book and provide them with the gift code. They can then initiate the exchange process.
  • Solution: Successfully exchanged the Audible book with the gift giver’s assistance.

6. How do I exchange an Audible book on the mobile app?

  • Problem: Wanting to exchange an Audible book using the mobile app.
  • Action: Open the Audible app, tap "Library," select the book, tap the three dots icon, and choose "Return this title."
  • Solution: Completed the exchange process conveniently through the mobile app.

7. Can I exchange an Audible book even if I’ve already started listening to it?

  • Problem: Wondering if exchange is possible after starting to listen to the book.
  • Action: Check the Audible return policy, which usually allows for exchanges within a certain period even if the book has been partially listened to.
  • Solution: Cleared up any confusion about exchange eligibility.

8. What happens to my notes and highlights when I exchange an Audible book?

  • Problem: Concerned about losing notes and highlights when exchanging an Audible book.
  • Action: Contact Audible customer service for clarification on the policy regarding notes and highlights.
  • Solution: Gained peace of mind knowing the preservation policy for notes and highlights.

9. How do I exchange an Audible book for a different subscription tier?

  • Problem: Wanting to upgrade or downgrade Audible subscription tier and exchange books.
  • Action: Contact Audible customer service to discuss the process of exchanging books during a subscription change.
  • Solution: Received guidance on the exchange procedure for different subscription tiers.

10. Can I exchange an Audible book for a credit?

  • Problem: Preferring to receive an Audible credit instead of another book in exchange.
  • Action: Contact Audible customer service to inquire about the possibility of exchanging a book for a credit.
  • Solution: Explored the options and resolved the issue based on Audible’s policy.

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Anna Avalos

Anna Avalos

Anna Avalos is SoFi’s Chief People Officer, responsible for the company’s total talent strategy. Her career spans large, global organizations with fast-paced growth environments, and she has a breadth of experience building teams and business. Prior to SoFi, Anna led HR for Tesla’s EMEA region. She previously spent 14 years at Stryker, where she began her career in product operations and business unit leadership before she transitioned into several HR functions. Anna holds a BA in Communications and an MBA from the University of Arizona